150% up to $2,000
Betting Rules
General betting rules
By opening or using an account with House Of Pokies Casino, you agree to follow the applicable website rules and all relevant laws. You must be legally permitted to use online gambling services in your location. Players are responsible for checking whether online gambling is lawful for them and for complying with any restrictions that apply to their circumstances.
You must provide accurate, current and complete information when registering and whenever account details change. An account must be used only by the person who registered it. You must keep your login credentials private and must not allow another person to access, control or use your account. House Of Pokies Casino may take appropriate action where an account appears to be shared, misused or operated by someone other than the registered player.
Players must be of the minimum legal age required in their location. Age and identity checks may be carried out before, during or after account use. You may be asked to provide documents or information to verify your identity, age, payment method, source of funds or eligibility to use the service. Until a required check is completed, access to some account functions may be limited.
Placing a bet
- Review the selected game, market, stake and any relevant terms before confirming a wager.
- A bet is generally treated as accepted only when it has been recorded in the account or betting system and a confirmation is displayed or otherwise made available.
- A wager that has not been accepted, or that is interrupted before confirmation, should not be assumed to be valid.
- Players are responsible for checking their balance, bet details and account history after placing a wager.
- Do not place a wager if you are unsure of the game rules, the stake amount or the potential result.
Technical delays, interrupted connections, device errors or browser issues may affect the display of a wager. If the result shown on a device differs from the official account record, the account and system records may be used to review what occurred. You should contact support through the available website channel if a bet appears to be missing, duplicated or recorded incorrectly.
Game outcomes and settlement
Games and betting products are settled according to their published rules and the applicable event, draw, result or game record. The result used for settlement is the official result recognised by the relevant game or betting system. Where a game has specific rules, those rules take priority for matters such as winning combinations, qualifying outcomes, void events, cancellations and settlement.
All wagers carry risk. Past results, displayed statistics, entertainment features or previous wins do not guarantee a future outcome. Random games are determined by their relevant random outcome process, and no strategy can ensure a win. Players should never gamble with money needed for household expenses, bills or other financial commitments.
Errors, interruptions and unusual activity
If a clear error affects odds, game information, a bet, a balance or a settlement, the matter may be reviewed and corrected in accordance with the applicable terms. This may include an obvious display error, an incorrectly processed transaction, a system malfunction or information that was unavailable or inaccurate at the time of betting. A correction will not be used to disadvantage a player where the error was not reasonably apparent, subject to the governing terms and applicable law.
House Of Pokies Casino may suspend or review wagers where there is suspected fraud, collusion, manipulation, unlawful activity, misuse of an account, a payment concern or a breach of the rules. A review does not by itself mean that a player has done anything wrong. Players may be asked to provide reasonable information before an account, wager or transaction can be finalised.
Cancellations and void wagers
A wager may be cancelled, voided or otherwise treated as invalid where the relevant rules allow it. Possible reasons can include a cancelled event, an unavailable market, a technical issue, a duplicate wager, an account restriction or a material error. The treatment of a cancelled or void wager depends on the rules for the particular product. Always check the game or market information before placing a bet.
Payments, withdrawals and account records
Only approved payment methods and account procedures may be used. The name on a payment method may need to match the verified account details. House Of Pokies Casino may request further information where a payment, withdrawal or funding source requires review. You must not use another person’s payment method without proper authorisation, and you must not use the service to move money for another person.
Deposits should be made only for the purpose of placing bets or playing permitted games. A withdrawal may be subject to identity, account, payment and financial crime checks. Processing times can vary depending on the method used, the information available and any required review. The website’s current payment information and applicable terms should be checked before making a deposit or requesting a withdrawal.
- Check each transaction in your account history and report anything you do not recognise.
- Do not attempt to bypass account, payment or verification controls.
- Keep records of deposits, wagers, withdrawals and relevant communications.
- Make sure payment details remain current and belong to you or are properly authorised.
- Notify the website promptly if you suspect unauthorised access or activity.
Account balances, wagering records and transaction histories are maintained electronically. If you believe a record is incorrect, provide the relevant date, amount, game and transaction information when raising the issue. This can help the matter be reviewed efficiently. Any review will be handled under the applicable terms, privacy requirements and dispute process.
Responsible gambling and disputes
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and decide how much time you are comfortable spending. Never chase losses, borrow money to gamble or continue playing when gambling is affecting your finances, relationships, work or wellbeing.
- Take regular breaks and avoid gambling when affected by alcohol, medication, stress or strong emotions.
- Use available account tools, such as deposit or activity controls, where offered.
- Ask for help if gambling no longer feels enjoyable or manageable.
- Consider self-exclusion or a temporary break if you need distance from gambling.
- If you are concerned about your gambling, seek independent support from an appropriate Australian gambling-help service.
If you have a question or believe a bet, account record or transaction has been handled incorrectly, raise the matter through the support option available on the website. Include enough information to identify the issue, but do not send passwords, full payment details or other unnecessary sensitive information. The matter may be reviewed under the website’s complaints and dispute procedures.
These Betting Rules may be updated from time to time to reflect changes to the service, games, legal requirements or operational processes. The version published on the website applies from its stated effective date. If a specific game, promotion or product has additional rules, those rules should be read carefully before participation. In the event of any inconsistency, the applicable detailed terms will govern the relevant matter.