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Cookies Policy
1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. A cookie allows the website to recognise a device or remember information about a visit. Cookies do not usually contain information that directly identifies you, such as your full name or home address. However, information collected through cookies may be combined with other information that we hold about you.
Cookies can be temporary or persistent. Session cookies are created when you visit a website and are generally removed when you close your browser. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The period for which a cookie remains available can vary depending on its purpose and the settings of your browser or device.
We may also use technologies that operate in a similar way to cookies. These can include pixels, tags, software development kits, local storage and other identifiers. For simplicity, this policy refers to cookies and similar technologies collectively as cookies.
Cookies can be placed by House Of Pokies Casino, or by third parties that provide services for website operation, security, analytics, customer support, advertising or other legitimate business purposes. Third-party cookies are controlled by the relevant third party, and their use may also be covered by that party's own privacy information.
2. How we use cookies
House Of Pokies Casino may use cookies for a range of purposes connected with providing a reliable and secure online experience. The cookies used on a particular page or service may change over time as our website, technology and service providers develop.
Strictly necessary cookies
These cookies are needed for core website functions. They may help pages load correctly, maintain a secure connection, remember basic session information, support account access and enable features that you request. They may also assist with fraud prevention, security monitoring, responsible access controls and protection against misuse.
Because these cookies support essential functions, they may not be available for optional removal through a website preference tool. You may be able to block them through your browser, but doing so can prevent parts of the website from working properly or may make some services unavailable.
Preference and functionality cookies
These cookies remember choices you make, such as language, display preferences, region, session settings or other selections. They can help provide a more convenient and consistent experience when you return to the website. If you remove or reject these cookies, some preferences may need to be entered again and certain features may not operate as expected.
Performance and analytics cookies
These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, links selected, time spent on a page, general device information, browser type, approximate location derived from an internet connection, and technical information about errors or performance. This information is generally used in aggregated or pseudonymous form to identify trends and improve the website.
Analytics information may help us assess whether content is useful, identify navigation problems, test changes, monitor website stability and allocate technical resources. Analytics providers may process information on our behalf or according to their own terms, depending on the service arrangement.
Security and compliance cookies
Some cookies may help detect unusual activity, protect accounts, reduce automated abuse, support identity or age-related processes, and maintain the integrity of our website. These technologies may be used alongside other security measures. Information collected for these purposes may be retained for as long as reasonably necessary to investigate incidents, meet legal obligations or protect our users and services.
Advertising and marketing cookies
Where permitted and where applicable, advertising or marketing cookies may help measure campaigns, understand interactions with promotional content, limit repeated advertisements, or show content that is more relevant to a visitor's interests. These cookies may be placed by us or by advertising and measurement partners. They may be used across different websites or services, subject to the relevant provider's practices and your available choices.
House Of Pokies Casino does not use cookies to remove your responsibility to comply with applicable age, eligibility, account or responsible gambling requirements. Cookie settings do not change any account terms, verification requirements, transaction rules or other conditions that apply to the use of our services.
3. Information collected through cookies
Depending on the type of cookie and how you interact with the website, information collected may include a device identifier, internet protocol address, browser and operating system details, screen size, preferred language, referral information, pages visited, approximate visit times, interactions with website features and information about whether content has been viewed or selected.
Cookies may also help us remember that a device has visited the website before, but a cookie by itself may not identify a specific individual. If you log in, complete a form, contact us or use an account feature, information collected through cookies may be associated with account or interaction information that we already hold. We handle this information in accordance with our Privacy Policy and applicable Australian privacy requirements.
We use cookie information for purposes such as operating and securing the website, maintaining sessions, remembering choices, understanding website usage, improving content and functionality, investigating technical problems, preventing fraud and misuse, measuring communications, and meeting legal or regulatory obligations. We aim to collect and use information that is reasonably necessary for these purposes.
- Cookies may support account and website security, but they are not a substitute for keeping your login details confidential.
- Cookie information may be shared with service providers that help operate, secure, analyse or improve the website.
- Information may be disclosed where required or authorised by law, including to relevant authorities or professional advisers.
- Different devices and browsers may have separate cookie settings and identifiers.
- Deleting cookies does not necessarily delete other information held in an account or in our business records.
Where third-party services are used, those providers may process information in accordance with their own policies. We encourage you to review the privacy and cookie information provided by any third-party service that you access through the website.
4. Your choices and managing cookies
When available, you may use the website's cookie preference controls to accept, reject or manage optional categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you use a different browser, clear your cookies or change devices, you may need to set your preferences again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from selected websites, block third-party cookies, or receive a warning before a cookie is saved. The exact process varies between browsers and devices, so you should consult the relevant provider's help information.
If you choose to disable all cookies, some website functions may not work correctly. You may be unable to sign in, maintain a session, save preferences, complete certain processes or access particular features. Blocking optional cookies may also affect the relevance of content and the accuracy of website analytics, but it should not prevent you from managing your browser independently.
Do Not Track and similar signals
Some browsers and devices offer a Do Not Track or similar setting. Because there is no single technical standard applied consistently across all services, our website may not respond to every such signal in the same way. You can use the cookie controls described above and your browser settings to manage optional cookies.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal requirements or business practices. The updated version will be made available on this page, with the revision date or other notice where appropriate. We encourage you to review this policy periodically so you remain informed about how cookies are used.
Questions and privacy requests
If you have a question about this Cookies Policy, want further information about how cookie data is handled, or wish to make a privacy-related request, please use the contact or support options made available on the House Of Pokies Casino website. We may need to verify your identity before responding to a request involving personal information. Some requests may be subject to legal exceptions, security requirements or other applicable conditions.
By continuing to use the website after this policy has been updated, you acknowledge that cookies may be used as described in the current version of this policy, subject to the choices and controls available to you.