150% up to $2,000
Responsible Gaming
Gamble for entertainment
Online gambling involves financial risk. Casino games are based on chance, and no strategy, system or betting pattern can guarantee a win. Previous results do not determine future outcomes. A losing session does not make a win more likely, and a winning session does not mean that future results will be favourable. Always treat money spent on gambling as an entertainment cost rather than an investment or source of income.
Only gamble when you are in a suitable frame of mind. Avoid playing when you are upset, stressed, tired, affected by alcohol or other substances, or trying to deal with financial, relationship or personal difficulties. Gambling should not interfere with your work, study, sleep, health, relationships or everyday responsibilities.
Before you play
- Decide how much money and time you can afford to spend before starting.
- Set limits in advance and do not increase them impulsively.
- Use money that is separate from rent, bills, food, savings and other essential expenses.
- Make sure you understand the game rules, stakes and possible outcomes.
- Take regular breaks and avoid playing continuously for long periods.
- Do not borrow money, use credit intended for necessities or sell possessions to gamble.
- Never gamble to recover losses or prove that you can win.
- Do not gamble on behalf of another person or allow another person to use your account.
Chasing losses can quickly increase the amount of money and time you spend. If you lose, accept the result and stop or take a break rather than increasing your stakes. If you win, remember that winnings are not guaranteed income. Consider withdrawing funds instead of immediately returning them to play. Keeping a record of deposits, withdrawals, playing time and results can help you maintain an accurate view of your gambling.
Set limits and take breaks
Practical account controls can help you remain aware of your gambling. Depending on the features available to your account, you may be able to request deposit, loss, wagering or session limits. You may also be able to request a cooling-off break, temporary restriction, self-exclusion or permanent account closure. Check the available options through the website or the account support channel.
Helpful habits
- Create a personal gambling budget that cannot affect household necessities.
- Set a time limit and use an alarm or reminder to help end your session.
- Review your account activity regularly, including deposits, withdrawals and playing time.
- Keep gambling separate from other online activities so it does not become automatic.
- Take a break whenever gambling stops feeling enjoyable or begins to cause concern.
- Discuss your limits with someone you trust if you find them difficult to maintain.
- Do not change a limit simply because you are losing or want to continue playing.
- Stop playing while an account restriction or break request is being processed if you need immediate distance from gambling.
A limit is most effective when it is chosen before playing and followed consistently. Account tools can support your decisions, but they cannot remove the underlying risks of gambling. You remain responsible for using available controls carefully and honestly. If you request self-exclusion or account closure, do not create another account to avoid the restriction or use another person’s account.
Protect children and other users
Gambling accounts are for eligible adults only. Keep your login details, payment information and devices secure, and do not allow children or other unauthorised people to use your account. Use suitable device, browser and family-safety settings where appropriate. Log out after each session, particularly when using a shared device, and report suspected unauthorised access through the website’s support process.
Recognise signs of gambling harm
Gambling can become difficult to control gradually. One sign alone does not necessarily mean that someone has a gambling problem, but several signs together should be taken seriously. Being honest with yourself and seeking support early can make it easier to regain control.
- Spending more time or money gambling than you intended.
- Repeatedly trying to win back money that has been lost.
- Increasing stakes to experience the same excitement.
- Hiding or minimising gambling from family, friends or colleagues.
- Feeling restless, irritable or anxious when trying to stop.
- Borrowing money, missing bills or selling belongings because of gambling.
- Using savings or money set aside for essential expenses.
- Neglecting work, study, health, relationships or other activities.
- Thinking about gambling frequently or planning your day around it.
- Gambling to escape stress, loneliness, sadness or other difficult feelings.
- Continuing to gamble despite arguments, financial pressure or other negative effects.
- Feeling unable to stop even after deciding to take a break.
If any of these signs apply to you, stop playing and consider taking an extended break, using available account controls or closing your account. Do not try to manage the situation by increasing your stakes or chasing losses. Speak with someone you trust and seek independent advice from an appropriate gambling support service in Australia. Support is available for people who gamble and for family members, friends and others affected by gambling.
If gambling has contributed to urgent financial, emotional or safety concerns, consider contacting an appropriate financial counselling, mental health or other support service in your state or territory. If you or someone else is in immediate danger, contact emergency services. House Of Pokies Casino cannot provide financial, legal or clinical advice, but its support processes may assist with account controls and general responsible gambling information.
Account support and personal responsibility
If you are concerned about your gambling, use the support channel available on the House Of Pokies Casino website and ask about responsible gambling options for your account. You may request information about available limits, cooling-off periods, self-exclusion or account closure. The applicable process may determine when a restriction takes effect, so stop playing while your request is being considered if you need an immediate break.
Self-exclusion is a formal request to prevent or restrict access to gambling for a chosen period or, where available, permanently. During a self-exclusion period, do not attempt to open another account, use another person’s account or bypass the restriction. Keep your account information accurate and tell the operator if your circumstances change in a way that may affect safe participation.
Important reminders
- Gambling is optional and should remain within your personal budget.
- Outcomes are uncertain, and no tip, technique or system can ensure a profit.
- Limits and breaks are useful tools but do not guarantee that gambling harm cannot occur.
- Never gamble with money needed for living costs, debt repayments or other essential commitments.
- Do not gamble while affected by alcohol or other substances.
- Do not use gambling to cope with stress, depression, loneliness or financial problems.
- Protect your account and do not permit unauthorised access.
- Seek independent help if you cannot keep gambling within the limits you set.
Responsible gambling is a shared commitment. House Of Pokies Casino aims to provide information and tools that support informed choices, while each player must decide whether gambling is suitable for them and remain responsible for their activity. If gambling is no longer enjoyable, is affecting your life or is causing financial or emotional harm, the safest decision is to stop and seek support.